The role of quality management practices in operational performance: an empirical study in a transitional economy

Purpose: This research was conducted to recognize quality management (QM) practices which have relationship with operational performance. Design/methodology/approach: Based on the extensive literature review, a set of quality management practices were identified and a conceptual model was built to e...

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Bibliographic Details
Main Author: Truong, Huy (author)
Other Authors: Sampaio, Paulo (author), Carvalho, Maria do Sameiro (author), Fernandes, Ana Cristina (author), An, Duong Thi Binh (author)
Format: conferencePaper
Language:eng
Published: 2014
Subjects:
Quality management
Quality management practices
Operational performance
Garment industry
Transitional economy
Vietnam
Engenharia e Tecnologia::Outras Engenharias e Tecnologias
Online Access:http://hdl.handle.net/1822/36227
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/36227

Internet

http://hdl.handle.net/1822/36227

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