Negative data in DEA: a directional distance approach applied to bank branches

This paper is drawn from the use of data envelopment analysis (DEA) in helping a Portuguese bank to manage the performance of its branches. The bank wanted to set targets for the branches on such variables as growth in number of clients, growth in funds deposited and so on. Such variables can take p...

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Bibliographic Details
Main Author: Portela, M. C. A. S. (author)
Other Authors: Thanassoulis, E. (author), Simpson, G. (author)
Format: article
Language:eng
Published: 2011
Subjects:
Online Access:http://hdl.handle.net/10400.14/5355
Country:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/5355