Negative data in DEA: a directional distance approach applied to bank branches

This paper is drawn from the use of data envelopment analysis (DEA) in helping a Portuguese bank to manage the performance of its branches. The bank wanted to set targets for the branches on such variables as growth in number of clients, growth in funds deposited and so on. Such variables can take p...

ver descrição completa

Detalhes bibliográficos
Autor principal: Portela, M. C. A. S. (author)
Outros Autores: Thanassoulis, E. (author), Simpson, G. (author)
Formato: article
Idioma:eng
Publicado em: 2011
Assuntos:
Texto completo:http://hdl.handle.net/10400.14/5355
País:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/5355