Management accounting change: a case study of balanced scorecard implementation in a Portuguese service company

This paper presents a longitudinal case study of management accounting change (MA) in a Portuguese service company operating within the information technology business, which has implemented a Balanced scorecard (BSC). BSC implementation turned out to be problematic. It took too long and faced sever...

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Bibliographic Details
Main Author: Pimentel, L. (author)
Other Authors: Major, M. J. (author)
Format: article
Language:eng
Published: 2017
Subjects:
Online Access:https://ciencia.iscte-iul.pt/id/ci-pub-10114
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/14662