Management accounting change: a case study of balanced scorecard implementation in a Portuguese service company
This paper presents a longitudinal case study of management accounting change (MA) in a Portuguese service company operating within the information technology business, which has implemented a Balanced scorecard (BSC). BSC implementation turned out to be problematic. It took too long and faced sever...
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| Formato: | article |
| Idioma: | eng |
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2017
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| Texto completo: | https://ciencia.iscte-iul.pt/id/ci-pub-10114 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/14662 |