Performance evaluation methods in the hotel industry
This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 fou...
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| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2014
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| Texto completo: | https://ciencia.iscte-iul.pt/public/pub/id/12528 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/7945 |