Performance evaluation methods in the hotel industry
This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 fou...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | article |
| Language: | eng |
| Published: |
2014
|
| Subjects: | |
| Online Access: | https://ciencia.iscte-iul.pt/public/pub/id/12528 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/7945 |