European Quality Scoreboard: preliminary results

Purpose: Nowadays, quality is usually measured based on the ISO 9000 registration numbers. However this gives us a narrow perspective of quality. To overcome this issue it is proposed a new model to measure macroquality in the Europe Union - the European Quality Scoreboard (EQS). This scoreboard is...

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Detalhes bibliográficos
Autor principal: Gomes, Ana Catarina Ribeiro (author)
Outros Autores: Sampaio, Paulo (author), Saraiva, Pedro (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2013
Assuntos:
Texto completo:http://hdl.handle.net/1822/36130
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/36130