European Quality Scoreboard: preliminary results

Purpose: Nowadays, quality is usually measured based on the ISO 9000 registration numbers. However this gives us a narrow perspective of quality. To overcome this issue it is proposed a new model to measure macroquality in the Europe Union - the European Quality Scoreboard (EQS). This scoreboard is...

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Bibliographic Details
Main Author: Gomes, Ana Catarina Ribeiro (author)
Other Authors: Sampaio, Paulo (author), Saraiva, Pedro (author)
Format: conferencePaper
Language:eng
Published: 2013
Subjects:
Quality
Scoreboard
Macroquality
Engenharia e Tecnologia::Outras Engenharias e Tecnologias
Online Access:http://hdl.handle.net/1822/36130
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/36130

Internet

http://hdl.handle.net/1822/36130

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