Investigating the determinants of E-banking loyalty for large business customers: two empirical models
The current research paper proposes two models for the determinants of E-banking Loyalty for large business customers. The results demonstrated that five main quality dimensions were identified for the e-banking portals: assurance, reliability, convenience and quality monitoring by the financial dir...
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| Format: | article |
| Language: | eng |
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2017
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| Online Access: | http://hdl.handle.net/10400.19/4277 |
| Country: | Portugal |
| Oai: | oai:repositorio.ipv.pt:10400.19/4277 |