Quality of working life and engagement in an evolving hospitality subsector: the case of hostels
Hostels’ competitiveness relies strongly on the unique genuineness in service and thus counts on employees that are actively creating a social and welcoming environment, while at the same time caring about the company. However, the trend of hostels becoming more upscale might compromise the genuinen...
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| Format: | masterThesis |
| Language: | eng |
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2014
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| Online Access: | http://hdl.handle.net/10071/7639 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/7639 |