The role of company’s website characteristics in enhancing the B2B customer experience

Enhancing the business-to-business (B2B) customer experience is a priority for B2B companies. Improving communications and marketing tools such as the company website is one important way to enhance this experience and attract and persuade customers to engage with B2B companies. Relying on the case...

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Detalhes bibliográficos
Autor principal: Ribeiro, Liliana Sofia Castro (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2022
Assuntos:
Texto completo:http://hdl.handle.net/10400.14/38282
País:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/38282