Lean thinking in healthcare phlebotomy services: a case study

Lean Thinking arises as a solution to address the rising costs of healthcare. This dissertation aims to evaluate the potential of applying Lean tools to healthcare phlebotomy services. Furthermore, a theoretical framework is provided in order to support the present research. Case study’s methodology...

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Bibliographic Details
Main Author: Simões, Natacha Maria Vinhas (author)
Format: masterThesis
Language:eng
Published: 2017
Subjects:
Gestão de empresas
Cuidados de saúde
Serviço de saúde
Estabelecimento hospitalar público
Sector privado
Estabelecimento hospitalar
Lisboa
Lean thinking
Healthcare
Value stream mapping
Phlebotomy Services
Pensamento Lean
Serviços de flebotomia
Online Access:http://hdl.handle.net/10071/14601
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/14601

Internet

http://hdl.handle.net/10071/14601

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