Lean thinking in healthcare phlebotomy services: a case study
Lean Thinking arises as a solution to address the rising costs of healthcare. This dissertation aims to evaluate the potential of applying Lean tools to healthcare phlebotomy services. Furthermore, a theoretical framework is provided in order to support the present research. Case study’s methodology...
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| Formato: | masterThesis |
| Idioma: | eng |
| Publicado em: |
2017
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| Texto completo: | http://hdl.handle.net/10071/14601 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/14601 |