Health service quality scale: Brazilian Portuguese translation, reliability and validity

Background: the Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care concepts. the aim of this study was to translate and cul...

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Detalhes bibliográficos
Autor principal: Rocha, Luiz Roberto Martins [UNIFESP] (author)
Outros Autores: Veiga, Daniela Francescato [UNIFESP] (author), Rocha e Oliveira, Paulo (author), Song, Elaine Horibe (author), Ferreira, Lydia Masako [UNIFESP] (author)
Formato: article
Idioma:eng
Publicado em: 2016
Assuntos:
Texto completo:https://doi.org/http://dx.doi.org/10.1186/1472-6963-13-24
https://doi.org/10.1186/1472-6963-13-24
País:Brasil
Oai:oai:k-repositorio.unifesp.br:11600/35885