Health service quality scale: Brazilian Portuguese translation, reliability and validity

Background: the Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care concepts. the aim of this study was to translate and cul...

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Bibliographic Details
Main Author: Rocha, Luiz Roberto Martins [UNIFESP] (author)
Other Authors: Veiga, Daniela Francescato [UNIFESP] (author), Rocha e Oliveira, Paulo (author), Song, Elaine Horibe (author), Ferreira, Lydia Masako [UNIFESP] (author)
Format: article
Language:eng
Published: 2016
Subjects:
Patient satisfaction
Psychometrics
Quality of health care
Scales
Online Access:https://doi.org/http://dx.doi.org/10.1186/1472-6963-13-24
https://doi.org/10.1186/1472-6963-13-24
Country:Brazil
Oai:oai:k-repositorio.unifesp.br:11600/35885

Internet

https://doi.org/http://dx.doi.org/10.1186/1472-6963-13-24
https://doi.org/10.1186/1472-6963-13-24

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