Hotel online reviews: different languages, different opinions
Online reviews are one of the main influencers of hotel purchase decisions. This study performs an analysis of reviews extracted from well-known online review sources in combination with hotel sales data and concludes that ratings differ according to the language of reviews. Data science tools have...
Autor principal: | |
---|---|
Outros Autores: | , , , |
Formato: | article |
Idioma: | eng |
Publicado em: |
2018
|
Assuntos: | |
Texto completo: | http://hdl.handle.net/10071/18185 |
País: | Portugal |
Oai: | oai:repositorio.iscte-iul.pt:10071/18185 |