Measuring trade-offs among criteria in a balanced scorecard framework:possible contributions from th multiple criteria decision analysis research field

Claimed by the Harvard Business Review as one of the main innovations of recent decades in management systems, the Balanced Scorecard (BSC) has been widely studied and applied in different management contexts. However, despite recent progress and its undeniable merit, the BSC has its own shortcoming...

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Bibliographic Details
Main Author: Ferreira, Fernando A. F. (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10400.15/2983
Country:Portugal
Oai:oai:repositorio.ipsantarem.pt:10400.15/2983