Anticipating maintenance in telecom installation processes

Improving customer experience is crucial in any industry, especially in telecommunications, where competition is a constant factor. Today, all telecommunications companies rely on the massive amount of data generated daily to get to know the customer or study their behavior and thus create new effec...

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Bibliographic Details
Main Author: Costa, Diana (author)
Other Authors: Pereira, Carlos (author), Peixoto, Hugo (author), Machado, José Manuel (author)
Format: conferencePaper
Language:eng
Published: 2020
Subjects:
Customer
Data mining
Installation
Machine learning
Predict
Service
Telecommunications
Online Access:http://hdl.handle.net/1822/70413
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70413

Internet

http://hdl.handle.net/1822/70413

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