Evidence of co-production in public service provision: the case of the administrative arbitration centre in Portugal

Co-production includes all actions where citizens assist, as volunteers, in the provision of services by public agencies in order to increase theefficiency and efficacy of the public services provided. This practice, known as co-production, is being adopted by governments in the resolutionof conflic...

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Detalhes bibliográficos
Autor principal: Silvestre, Hugo Marco Consciência (author)
Outros Autores: Catarino, João Ricardo (author), Araújo, Joaquim Filipe (author)
Formato: article
Idioma:eng
Publicado em: 2016
Assuntos:
Texto completo:http://hdl.handle.net/1822/54359
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/54359