Evidence of co-production in public service provision: the case of the administrative arbitration centre in Portugal

Co-production includes all actions where citizens assist, as volunteers, in the provision of services by public agencies in order to increase theefficiency and efficacy of the public services provided. This practice, known as co-production, is being adopted by governments in the resolutionof conflic...

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Bibliographic Details
Main Author: Silvestre, Hugo Marco Consciência (author)
Other Authors: Catarino, João Ricardo (author), Araújo, Joaquim Filipe (author)
Format: article
Language:eng
Published: 2016
Subjects:
Online Access:http://hdl.handle.net/1822/54359
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/54359