In the eye of the (fire) storm: better safe or sorry?

In the past, Word of Mouth used to be overlooked and undervalued by marketers as a legitimate marketing strategy, but nowadays, organizations incentivize consumers to engage in online conversations. Over the last few years, the investments made on social network sites have increased significantly. N...

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Detalhes bibliográficos
Autor principal: Neves, Hélder António (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/10071/17880
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/17880