Determinants of the effective use of UGC (User-Generated Content) on hotel room bookings by portuguese travellers

The presence of user generated content (UGC) on online platforms of hotel room booking operators is changing the way consumers book a hotel room. After a critical evaluation of the technology acceptance models (TAM), the authors discuss the variables that will be employed to predict the effective us...

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Bibliographic Details
Main Author: Bernardino, Susana (author)
Other Authors: Freitas Santos, José (author), Cadima Ribeiro, J. (author), Freitas, André (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10400.22/16226
Country:Portugal
Oai:oai:recipp.ipp.pt:10400.22/16226