Personalization dimensions: A conceptual model for personalized information systems

Personalization is the adjustment of an information system to the preferences or needs of a user. Personalization can contribute to the improvement of customer relationship or of organizationalefficiency. This article presents a conceptual framework that addresses several personalization issues, suc...

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Bibliographic Details
Main Author: Reis, José Luís (author)
Other Authors: Carvalho, João Álvaro (author)
Format: conferencePaper
Language:eng
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/1822/68994
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/68994