A certificação segundo a norma ISO 9001 na perspectiva do cliente

Bibliographic Details
Main Author: Matias, Diana (author)
Other Authors: Sampaio, Paulo (author), Braga, A. C. (author)
Format: conferencePaper
Language:por
Published: 2011
Online Access:http://hdl.handle.net/1822/15137
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/15137