Consumer engagement on facebook brand page: the multiplier effect of comments

Driving consumer engagement in Facebook brand pages has been a key concern amongbrand managers. This research aims to demonstrate whereas comments on posts can have positive or negative impact on consumer engagement

Bibliographic Details
Main Author: Machado, Ana Teresa (author)
Format: conferenceObject
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10400.21/7733
Country:Portugal
Oai:oai:repositorio.ipl.pt:10400.21/7733
Description
Summary:Driving consumer engagement in Facebook brand pages has been a key concern amongbrand managers. This research aims to demonstrate whereas comments on posts can have positive or negative impact on consumer engagement