The use of co-creation in camping and its relationship with customer engagement
The consumption of tourism and hospitality experiences has increased over the past decade. Nowadays, with the advancements in technology, aligned with more demanded and empowered customers, hospitality environments are more competitive than ever. Managers seek to provide unique customer experiences...
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| Format: | masterThesis |
| Language: | eng |
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2021
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| Online Access: | http://hdl.handle.net/10071/21912 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/21912 |