How to shape a business service to its customers' exact needs: a hostel in Lisbon

The present business plan intents to analyze the financial attractiveness of creating a Hostel within Lisbon and targeting a service proportionate to guests' needs. That is, a service design based in the importance customers attribute to each offer. As observed, the market at Lisbon reflects a...

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Bibliographic Details
Main Author: Faísca, H. (author)
Other Authors: Pereira, L. (author)
Format: article
Language:eng
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10071/9744
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/9744