Importance-performance analysis in the hospitality business: the example of a three star hotel
Such spheres of business activity as tourism and hospitality as well as related contextual environments entail the provision of some kind of service. In recent years, the service industry has grown in importance, with hotel business being one of the main components. However, it is common knowledge t...
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| Outros Autores: | , |
| Formato: | conferenceObject |
| Idioma: | eng |
| Publicado em: |
2020
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| Assuntos: | |
| Texto completo: | http://hdl.handle.net/10198/21574 |
| País: | Portugal |
| Oai: | oai:bibliotecadigital.ipb.pt:10198/21574 |