Consumer behavior in a fitness gym and Health Club: study of frequency, satisfaction and retention

This study aims to understand the relationship between the frequency of use, satisfaction, and retention of members in fitness, in a Health Club located in Oporto. In the fitness market it is indispensable to understand the characteristics of faithful members, in order to act appropriately with each...

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Bibliographic Details
Main Author: Meireles, Pedro (author)
Other Authors: Gonçalves, Celina (author), Carvalho, Maria José (author)
Format: conferenceObject
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10198/14175
Country:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/14175