Quality 4.0: The EFQM 2020 Model and Industry 4.0 Relationships and Implications

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business model that encompasses sustainability and shares features with Industry 4.0, emphasizing transformation and improved organizational performance, yet with different theoretical and practical found...

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Bibliographic Details
Main Author: Fonseca, Luís (author)
Other Authors: Amaral, António (author), Oliveira, José (author)
Format: article
Language:eng
Published: 2021
Subjects:
Online Access:http://hdl.handle.net/10400.22/18811
Country:Portugal
Oai:oai:recipp.ipp.pt:10400.22/18811