On agile metrics for operations management: measuring and aligning agility with operational excellence

High-quality performance in Operations Management has been measured through different Excellence frameworks, with special emphasis on Operational Excellence models. By allowing to track performance indicators, identify improvement opportunities, and tackle operational limitations, such frameworks ha...

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Detalhes bibliográficos
Autor principal: Carvalho, A. M. (author)
Outros Autores: Sampaio, Paulo (author), Rebentisch, E. (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/1822/70700
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70700