A bumpy road to success (or not) : The case of Project Genesis at Nevada DMV
This paper presents findings from the implementation of an integrated information system, Project Genesis, at Nevada Department of Motor Vehicles (DMV), USA. While the development and implementation was riddled with problems, the project was still labeled as successful. The case study identifies a r...
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| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2022
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| Texto completo: | http://hdl.handle.net/10400.5/24704 |
| País: | Portugal |
| Oai: | oai:www.repository.utl.pt:10400.5/24704 |