Are the States United? An analysis of US hotels’ offers through TripAdvisor’s eyes

This empirical data-driven research aims to unveil thought-provoking insights on the U.S. hotel offer across its 50 states. Information of more than 30,000 hotels was collected through web scraping from TripAdvisor. Using such data, 50 support vector machine models were trained to model the TripAdvi...

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Bibliographic Details
Main Author: Moro, S. (author)
Other Authors: Batista, F. (author), Rita, P. (author), Oliveira, C. (author), Ribeiro, R. (author)
Format: article
Language:eng
Published: 2019
Subjects:
Hotel offer
Customer satisfaction
Customer feedback
TripAdvisor
United States
Online Access:http://hdl.handle.net/10071/18203
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/18203

Internet

http://hdl.handle.net/10071/18203

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