Toward seamless environments for dispute prevention and resolution
Given the evolution of the Information Technology society, it is now rather simple to acquire products or services in a foreign country. This practice may conduct to the event of conflicts whenever a consumer detects some fault or malfunction in services or products he/she had bought. A situation th...
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| Other Authors: | , |
| Format: | conferencePaper |
| Language: | eng |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://hdl.handle.net/1822/14993 |
| Country: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/14993 |