The role of relational marketing on the consumer buying decision of travel agencies

Through the characterization of relational marketing, this study intends to understand how it can be influential in the purchase decision of the consumer in the context of travel agencies. The study analyzes how relational interaction occurs between clients and companies in the industry, perceiving...

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Detalhes bibliográficos
Autor principal: Silva, Vítor (author)
Outros Autores: Sousa, Bruno (author), Gonçalves, Márcia (author)
Formato: article
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/11110/1764
País:Portugal
Oai:oai:ciencipca.ipca.pt:11110/1764