Is TQM more difficult to implement than other transformational strategies?

This paper aims to assess whether Total Quality Management (TQM) is harder to implement than other business strategies. In order to accomplish this objective we have adopted a two-stage methodology. Firstly, we carried out an extensive review of the literature to identify the rates of TQM implementa...

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Bibliographic Details
Main Author: Cândido, Carlos (author)
Other Authors: Santos, Sérgio Pereira dos (author)
Format: article
Language:eng
Published: 2014
Subjects:
Quality management
TQM
Failure rate
Success
Strategy implementation
Online Access:http://hdl.handle.net/10400.1/3664
Country:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/3664

Internet

http://hdl.handle.net/10400.1/3664

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