Is TQM more difficult to implement than other transformational strategies?
This paper aims to assess whether Total Quality Management (TQM) is harder to implement than other business strategies. In order to accomplish this objective we have adopted a two-stage methodology. Firstly, we carried out an extensive review of the literature to identify the rates of TQM implementa...
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| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2014
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| Texto completo: | http://hdl.handle.net/10400.1/3664 |
| País: | Portugal |
| Oai: | oai:sapientia.ualg.pt:10400.1/3664 |