Andirin, C., Moital, M., & Cardoso, C. P. (2021). Service failures as organisational crises in business travel: Origins and operational strategies as perceived by events professionals.
Chicago Style (17th ed.) CitationAndirin, Cisil, Miguel Moital, and Carla Pinto Cardoso. Service Failures as Organisational Crises in Business Travel: Origins and Operational Strategies as Perceived by Events Professionals. 2021.
MLA (8th ed.) CitationAndirin, Cisil, et al. Service Failures as Organisational Crises in Business Travel: Origins and Operational Strategies as Perceived by Events Professionals. 2021.
Warning: These citations may not always be 100% accurate.