The degree of customer satisfaction in university restaurants: The case of the University of Évora in Portugal

Organizations in globalized and consumer societies are offering progressively more quality products in order to satisfy their customers. University restaurants are not indifferent to this phenomenon and also care about the degree of customer satisfaction. The present study was planned and developed...

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Bibliographic Details
Main Author: Saraiva, Margarida (author)
Other Authors: Cid, Marilia (author), Baião, Cristina (author)
Format: lecture
Language:eng
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10174/3622
Country:Portugal
Oai:oai:dspace.uevora.pt:10174/3622