The future of German retail banking - development of a strategic management system for the transformation process of traditional German retail banks
This master's thesis aimed to develop a generic tool for the German retail banking industry that supports the transformation process traditional financial institutes must undergo. After defining the main performance dimensions within the financial industry, the balanced scorecard and the strate...
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Format: | masterThesis |
Language: | eng |
Published: |
2022
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Subjects: | |
Online Access: | http://hdl.handle.net/10362/142463 |
Country: | Portugal |
Oai: | oai:run.unl.pt:10362/142463 |