Articulation between information systems and quality management systems: literature review

Technological advancement has influenced all aspects of daily life. Since the adoption of Information Technology (IT) / Information Systems (IS), that represents the key issue for the success of most organizations, management of the quality of its products, services and business processes with estab...

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Bibliographic Details
Main Author: Ferreira, Sílvia G. G. (author)
Other Authors: Carvalho, João Álvaro (author), Sampaio, Paulo (author)
Format: conferencePaper
Language:eng
Published: 2012
Subjects:
Information systems
Quality management systems
ISO 9000
Synergy
Online Access:http://hdl.handle.net/1822/21694
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/21694

Internet

http://hdl.handle.net/1822/21694

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