The disruption of retail through Gen Z: An exploratory study on the new customer journey and the impact of customer touchpoints on Brand Loyalty
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| Formato: | masterThesis |
| Idioma: | eng |
| Publicado em: |
2018
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| Texto completo: | https://hdl.handle.net/10216/117550 |
| País: | Portugal |
| Oai: | oai:repositorio-aberto.up.pt:10216/117550 |