The power of controversy: authenticity and offensiveness perceptions
Consumers increasingly demand companies to take a stand on controversial socio-political debates, but the consequences of engaging in such controversies remain insufficiently documented. This research shows that controversy in brands leads to both increased offensiveness and decreased authenticity,...
Autor principal: | |
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Formato: | masterThesis |
Idioma: | eng |
Publicado em: |
2022
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Assuntos: | |
Texto completo: | http://hdl.handle.net/10362/138776 |
País: | Portugal |
Oai: | oai:run.unl.pt:10362/138776 |