The power of controversy: authenticity and offensiveness perceptions
Consumers increasingly demand companies to take a stand on controversial socio-political debates, but the consequences of engaging in such controversies remain insufficiently documented. This research shows that controversy in brands leads to both increased offensiveness and decreased authenticity,...
Main Author: | |
---|---|
Format: | masterThesis |
Language: | eng |
Published: |
2022
|
Subjects: | |
Online Access: | http://hdl.handle.net/10362/138776 |
Country: | Portugal |
Oai: | oai:run.unl.pt:10362/138776 |