The impact of diversity and team culture on the effectiveness of workgroups

The central aim of the present research is to contribute to the clarification of the conditions under which teams can be successful. To attain our goal, the direct and interactive effects of diversity and of the team’s cultural orientation towards learning on team outcomes (team performance, team me...

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Detalhes bibliográficos
Autor principal: Lourenço, Paulo Renato (author)
Outros Autores: Dimas, Isabel (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 1000
Assuntos:
Texto completo:http://hdl.handle.net/10773/9320
País:Portugal
Oai:oai:ria.ua.pt:10773/9320
Descrição
Resumo:The central aim of the present research is to contribute to the clarification of the conditions under which teams can be successful. To attain our goal, the direct and interactive effects of diversity and of the team’s cultural orientation towards learning on team outcomes (team performance, team members’ satisfaction, team members’ quality of life) were analysed in a study with a non-experimental design. Seventy-three workgroups from different industrial and services companies, that perform complex and non-routine tasks, were surveyed. Multiple regression analyses were conducted and results revealed that the team orientation towards learning improves team members’ satisfaction and team members’ quality of life. Diversity presented, as well, a positive impact on team member satisfaction and on team members’ quality of life, but the effect was just marginally significant. No interactive effects were identified. This study suggests that managers who want to create successful teams may be advised to enhance the levels of the team orientation towards learning, creating conditions in the team to promote and support the acquisition of knowledge.The positive impact of a learning culture on organizational effectiveness is already well established in the literature. However, this is one of the first studies that provides evidence of the impact of this kind of culture at the team level.