Quality, innovation and performance: an exploratory study

The relationship between total quality management and innovation appears contradictory and complex. Literature suggests that conflicting arguments exist and while for some researchers, total quality management practices do not directly improve innovation, for others, there is a positive relationship...

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Detalhes bibliográficos
Autor principal: Fernandes, A.A.C.M. (author)
Outros Autores: Lourenço, L. (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2012
Assuntos:
Texto completo:http://hdl.handle.net/10400.11/1573
País:Portugal
Oai:oai:repositorio.ipcb.pt:10400.11/1573