Sampaio, C., Hernández Mogollón, J., & Rodrigues, R. (2019). The relationship between market orientation, customer loyalty and business performance: A sample from the Western Europe hotel industry.
Citação norma ChicagoSampaio, Carlos, José Hernández Mogollón, and Ricardo Rodrigues. The Relationship Between Market Orientation, Customer Loyalty and Business Performance: A Sample from the Western Europe Hotel Industry. 2019.
Citação norma MLASampaio, Carlos, et al. The Relationship Between Market Orientation, Customer Loyalty and Business Performance: A Sample from the Western Europe Hotel Industry. 2019.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.