APA (7th ed.) Citation

Wünderlich, N. V., Hogreve, J., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., & Sousa, R. (2020). Overcoming vulnerability: Channel design strategies to alleviate vulnerability in customer journeys.

Chicago Style (17th ed.) Citation

Wünderlich, Nancy V., Jens Hogreve, Ilma Nur Chowdhury, Hannes Fleischer, Sahar Mousavi, Julia Rötzmeier-Keuper, and Rui Sousa. Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability in Customer Journeys. 2020.

MLA (8th ed.) Citation

Wünderlich, Nancy V., et al. Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability in Customer Journeys. 2020.