The degree of customer satisfaction in university restaurants: The case of the University of Évora in Portugal

Organizations in globalized and consumer societies are offering progressively more quality products in order to satisfy their customers. University restaurants are not indifferent to this phenomenon and also care about the degree of customer satisfaction. The present study was planned and developed...

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Detalhes bibliográficos
Autor principal: Saraiva, Margarida (author)
Outros Autores: Cid, Marília (author), Baião, Cristina (author)
Formato: article
Idioma:eng
Publicado em: 2012
Assuntos:
Texto completo:http://hdl.handle.net/10174/3853
País:Portugal
Oai:oai:dspace.uevora.pt:10174/3853